Platform

The platform behind our solutions

Every Mobibus AI employee runs on shared, multi-tenant infrastructure that combines conversation, business knowledge, memory, and real workflow actions.

How an AI employee works

Five things an AI employee is designed to do

Not a script and not a search box. Each AI employee is designed to follow the same loop over your business information.

Communicate

Interact naturally with customers in plain language, keeping the conversation coherent from first message to final action.

Understand

Draw on business knowledge — products, policies, and context — to interpret what the customer actually wants.

Act

Carry out approved business workflows: build an order, book an appointment, update the relevant order or business record, and take the next step.

Remember context

Keep relevant conversation and workflow state so nothing has to be repeated mid-task.

Hand off

Hand off to a person when a situation calls for human involvement, where supported.

Platform

Built on a platform, not a one-off chatbot

Our solutions run on shared infrastructure that turns conversation into action — with the business knowledge, memory, workflow steps, and controls real work needs.

Multi-tenant by designEach business's data is kept separate from other businesses.

Business knowledgeProducts, policies, and context the AI works from.

Configurable AI employeesEach AI employee is set up per business rather than hard-coded.

Workflow actionsAI employees can complete approved business steps, not just reply.

Conversation memoryRelevant context is kept across a task, so customers don't repeat themselves.

Human handoffConversations can be passed to a person where supported.

Automated testingBehavior is checked by an automated test and evaluation suite.

Channels

Web ChatWhatsAppVoiceMore

AI Employee Runtime

UnderstandingConversation MemoryWorkflow & Tool CallingHuman Escalation

Multi-tenant Platform

Business KnowledgeEmployee ConfigTenant IsolationConversation HistoryAuth & RolesAutomated Testing

Business Systems

OrdersAppointmentsCatalogue & Menu

Channels

Meet customers where they already are

We show exactly what is available today and what is still ahead — no overselling.

Web Chat

Available

Available for a configured business where the web chat channel is deployed. This website does not currently include the public widget.

Demo

Business-messaging integration, demonstrable today. Not a broad production deployment.

Real-time Voice

In development

Browser-based real-time voice. Not telephone or telephony infrastructure.

SMS

Roadmap

Planned. Not yet implemented.

Additional messaging

Roadmap

Further channels are planned over time.

Statuses reflect what is implemented today.

Let's find where AI can help your business

Tell us about your work and we'll show you what's possible today. Prefer a person? Contact us or request a demo directly — no AI chat required.

Book a Demo Contact us